Shipping Policy

  • We only deliver to European countries (see list below)
  • Your order is packaged discreetly for your privacy and protection.
  • All orders are shipped from an EU country. Hence, there will be no custom controls.
  • If your payment arrives on Friday, Saturday or Sunday your order will not be processed before Monday.

Delivery is free of charge

After your order has been sent by post, we will send you a tracking code for your parcel.

Reship Policy (track & trace packages)

  • If the tracking code indicates that the parcel is stuck in transit or got confiscated by customs > free reship (after 20 working days)
  • If the tracking code indicates that the parcel could not been delivered due to “incorrect address” > no reship
  • If you were not at home during the delivery attempt and the parcel was delivered to the next pick-up-point = successfully delivered > no reship
  • If you order to parcel shops, kiosks, companies or any other type of address which is not a normal home address > on your own risk
  • If you make a spelling mistake with the delivery address and the shipment gets returned  > no reship

If you are not home during the delivery attempt(s), you will have to pick up the parcel at the next pick-up-point. In order to do so, the name on your ID has to match the name on the parcel.


  • Do not use a false name when ordering an item.
  • Do not order to a friends address or similar (in your name). The recipient has to live at the given address and there should be a sign with his name on the door. Otherwise the shipment may be returned > shipment lost
  • Do not order to mailboxes of empty houses
  • Do not use abbreviations. For example: P Müller or Herr Müller. (First + Last name have to be indicated)

If you do any of the above, our reship policy does not apply.

Please make sure to read our FAQ before you place an order.

Delivery Time

The goods are delivered within 2-4 days.

First delivery, then payment.

We have lightning fast delivery.

We deliver to the following countries

Austria, Belgium, Bulgaria (currently not), Croatia (minimum order quantity: 50 blister), Czech Republic, Denmark, Estonia, Finland, France, Germany, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Poland (minimum 50 blister), Portugal, Romania, San Marino, Slovakia, Slovenia, Sweden.